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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jer bear

October 31, 2024

5  out of  5
rating by jer bear
"Ash is the best hands down. Professional, great phone skills, easy to relay any info given to my many questions I always have. Ash is a huge part why I’m still with State Farm to date! I have many cars and Ash always has the time to walk me through what’s best for me. Just added my Jeep today! Thanks for all you do Ash!"
We responded:
"Wow Jerry! Thanks for sharing your experience with Ash. It’s personal service that we hang our hat on. - Team Snead"
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gerardo mejia

October 3, 2024

5  out of  5
rating by gerardo mejia
"Complete customer service satisfaction."
We responded:
"Thank you for taking the time to let us know how we are doing. No matter the protection need we want to be here for you to educate and assist! - Team Snead"
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Yvonne Au

October 2, 2024

5  out of  5
rating by Yvonne Au
"Three family generations with State Farm, JD Snead and Matthew to insure everything. Quality, service, affordability for good drivers."
We responded:
"So blessed to have you as a customer! Thank you for allowing us to serve! - Team Snead"
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Jenifer Kelley

September 18, 2024

1  out of  5
rating by Jenifer Kelley
"Poor customer service. The Drive Safe & Save program is invasive. Quoted me for home owners, made me wait over a month for any sort of update, and then decided to decline coverage two weeks after my previous coverage was discontinued. It is miserable to find new coverage when your insurance has lapsed. The first agent I spoke to left at some point and was replaced with Hannah who had told me, “there would be no lapse in coverage and the original 8/5 effective date would still be effective.” Thanks for nothing. I recommend folks take their business elsewhere."
We responded:
"Jennifer, We sincerely apologize for the negative experience you had with our service at State Farm. We take customer satisfaction very seriously, and we appreciate you bringing this matter to our attention. Unfortunately home surveys are a part of the application process. Underwriting is capable of denying coverage if properties have structural issues or damages. We understand that dealing with insurance matters can sometimes be frustrating, and we regret any inconvenience caused during your interaction. We strive to constantly improve our customer experience, and feedback like yours plays a crucial role in helping us achieve that goal. Once again, we apologize for any inconvenience caused. Thank you for taking the time to share your feedback with us. - Hannah "
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Tommy Ly

August 2, 2024

5  out of  5
rating by Tommy Ly
"Working with Ash has been a pleasure. Not only was she communicating as often as she could with updates about my situation, but she was transparent the entire time. She also went above and beyond to dig through records to find reasons why my rates were changing. Overall I’m highly satisfied with Ash as my agent and I couldn’t recommend her enough! She was on my side the whole time and fought for me!"
We responded:
"Tommy! Just wanted to let you know that we are thinking about you and appreciate you! - Team Snead"
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Ivan Dude

July 30, 2024

5  out of  5
rating by Ivan Dude
"Great customer service, all questions answered and most importantly they will be saving me money on my monthly bill."
We responded:
"The trifecta! We strive to meet your needs. Thank you for your business and trust! - Team Snead"
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Christina Kouloulias

July 25, 2024

5  out of  5
rating by Christina Kouloulias
"Every time i talk to Tania she's very helpful friendly ant pleasant. THANK YOU TANIA 😊🌻"
We responded:
"So happy we could help with your auto insurance! We appreciate you! - Team Snead"
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Erik Hanley

July 19, 2024

5  out of  5
rating by Erik Hanley
"Tania has great customer service, extremely friendly and informative!"
We responded:
"Thanks Erik! Welcome to Team Snead and the State Farm Family. "
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jeff graham

June 24, 2024

5  out of  5
rating by jeff graham
"Tania is awesome for State Farm. Very quick for all help and responses."
We responded:
"Thanks Jeff! We think you are great too! Thanks for your business and trust over the years!!! - Team Snead"
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Vahe Minasyan

June 5, 2024

5  out of  5
rating by Vahe Minasyan
"Sincerely, thank you and thank you for your help me to get back to my issuance. Thank you thank you thank you you deserved it better than anything and everything.!!!!!!"
We responded:
"We are blessed to be able to serve! We are here for you in good times and bad!"
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Richard Oxenrider

May 13, 2024

5  out of  5
rating by Richard Oxenrider
"Very helpful and professional"
We responded:
"Your feedback and business is much appreciated! - Team Snead"
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Ignacio Badillo

April 26, 2024

5  out of  5
rating by Ignacio Badillo
"Hola, soy Ignacio y hace años estoy con State Farm y en especial quiero darles las gracias por su profesionalismo, amabilidad y buena atención, mucha amabilidad, gracias por su atención, buen día, today April 26th I was talking to Francis about my insurance, Francis is a very good person helping with any issue, always happy with so much experience and information, at my experience must of the personal have had helped me they been awesome, thanks for attending great service"
We responded:
"Gracias por su buen resumen, nos da mucho gusto poder ayudarlo y apreciamos su negocio! -team snead"
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Javier's Home Appliance

April 4, 2024

5  out of  5
rating by Javier's Home Appliance
"Very good service, Francis handles our business policies and this last time CHP put our truck out of service for MCP filings she was very quick on submitting the paperwork needed and putting our truck back in service. Very happy with their service and quick response to our insurance needs!"
We responded:
"Francis is amazing at business insurance!!! It goes to show if you do something you love you will be successful! Thank you for allowing us to serve you! - Team Snead"
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Abs Finest

April 4, 2024

5  out of  5
rating by Abs Finest
"I was referred by a friend / Co worker on switching over to StateFarm. I was also advised that the first thing i would notice is how awesome their customer service is. I must say my very first call & chat with Tania Cisneros, was such a breath of fresh air. She was very polite, informative, patient, and overall great at servicing. I can't say that for my past insurance companies I've dealt with, who always answer the phones as if they hate their job. My overall experience with Tania landed her another new loyal customer, which I'm very excited to start & continue my business with. It's this kind of service that will attract bigger & better clients. Because I surely will be recommending this insurance company to everyone I know, and speak highly of their service. Thank you guys for all that you do."
We responded:
"What a kind and thoughtful review! Kindness and gratitude go a long way and we hope that we can provided both in our services. Thank you for trusting Tania, our Agency and State Farm for your insurance protection needs!"
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colette montgomery

March 13, 2024

5  out of  5
rating by colette montgomery
"Called S.F. and Francis helped me and answered All my concerns regarding my new policy, she was efficient and a very knowledgeable Insurance agent..Thank you!"
We responded:
"Thank for allowing us to serve you for your insurance needs! Francis and the team are honored to be here for you! - Team Snead"
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Peggy

February 27, 2024

5  out of  5
rating by Peggy
"Everyone has been absolutely amazing. My car note was paid faster than I expected. I have been called to see how things are going and if I needed anything. Thank you for everything."
We responded:
"We could not be happier to be there for you and your family in your time of need! "
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Todd Odabashian

February 21, 2024

4  out of  5
rating by Todd Odabashian
"Very helpful with the prompt handling of all my insurance-related requests."
We responded:
"Thank you for allowing us to serve you for your home, auto and business insurance needs over the years. "
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William Jackson

February 16, 2024

5  out of  5
rating by William Jackson
"Tania was great and very helpful!"
We responded:
"Thanks choosing us for your auto insurance needs! It’s so nice to have you back! - Team Snead"
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Ignacio Del Toro

February 8, 2024

5  out of  5
rating by Ignacio Del Toro
"Tania was very sweet. Helped right away with no issues"
We responded:
"We appreciate the feedback! Thank you for your business and trust!"
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Robert Holcomb

January 21, 2024

4  out of  5
rating by Robert Holcomb
"Great people. Every question I have regarding my vehicles or home coverages are quickly and efficiently answered."
We responded:
"Thank you for the opportunity to maintain your business and trust! We appreciate you!"
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Vlada Sheludko

January 4, 2024

5  out of  5
rating by Vlada Sheludko
"Tania C. was very professional and pleasant to work with. She was patient to answer all of my questions in a knowledgeable, timely and friendly manner. She made sure to prepare quotes in a way that meet our household's needs and save us money's. Thank you, Tania!"
We responded:
"Welcome to Team Snead and the State Farm family! Helping families makes our day so thank you for the opportunity to earn your business and trust! - Team Snead"
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Ramon Cervantes

December 28, 2023

5  out of  5
rating by Ramon Cervantes
"I had a question on my policy and Ash was very helpful with the information and then sum I am very happy with the results she gave me"
We responded:
"Hi Ramon! You and Ash are both the best. Thank you for your kind words. We value our relationship and am grateful to provide you the insurance protections! - Team Snead"
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Jaylee Coble

November 24, 2023

5  out of  5
rating by Jaylee Coble
"very helpful and nice"
We responded:
"Jaylee thank you so much for allowing us to help with your auto insurance! Tania and JD both enjoyed helping! - Team Snead"
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Andrew Aguirre

November 10, 2023

5  out of  5
rating by Andrew Aguirre
"Great support"
We responded:
"We could not ask for a better customer! Thank you for your loyalty and business over the years. - Team Snead"
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vas drahun

November 2, 2023

5  out of  5
rating by vas drahun
"Ash helped me alot. She is very understanding , always follows up She call me to see if I need any help. You should be glad to have her on your team. THANK YOU. VAS"
We responded:
"Thank you for entrusting us with your auto insurance! You are valued customer!!- Team Snead"